Returns
Return & Exchange Policy – Petavenue.lk
At Petavenue.lk, your satisfaction is our priority. If you’re not fully happy with your purchase, we’re here to help!
Eligibility for Return or Exchange
Items may be returned or exchanged within 14 days of receipt.
Items must be unused, in original condition and packaging, and include a packing slip or proof of purchase.
Custom orders and final sale items are non-returnable and non-exchangeable.
Shipping Fees
Shipping fees are non-refundable, unless you received an incorrect item.
Price Adjustments
If an item purchased at full price is marked down within 7 days of delivery, you may request a price adjustment.
If you have questions or need assistance, please contact our customer service team. We’re happy to help!