Returns

Return & Exchange Policy – Petavenue.lk

At Petavenue.lk, your satisfaction is our priority. If you’re not fully happy with your purchase, we’re here to help!

Eligibility for Return or Exchange

  • Items may be returned or exchanged within 14 days of receipt.

  • Items must be unused, in original condition and packaging, and include a packing slip or proof of purchase.

  • Custom orders and final sale items are non-returnable and non-exchangeable.

Shipping Fees

  • Shipping fees are non-refundable, unless you received an incorrect item.

Price Adjustments

  • If an item purchased at full price is marked down within 7 days of delivery, you may request a price adjustment.

If you have questions or need assistance, please contact our customer service team. We’re happy to help!

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